Custom Domains

Send investor updates from your own email domain instead of the default UpdatePilot address.

Why Use a Custom Domain

• Professional appearance — Updates come from updates@yourcompany.com instead of no-reply-slug@updatepilot.ai.
• Better deliverability — Emails from your verified domain are less likely to land in spam.
• Brand consistency — Investors see your domain, reinforcing your brand.

Setting Up a Custom Domain

Step 1: Add Your Domain

1. Go to Settings > Domain.
2. Enter your domain (e.g., yourcompany.com).
3. Click Add Domain.

Step 2: Configure DNS Records

UpdatePilot generates DNS records that you need to add to your domain's DNS provider. These typically include:

• DKIM records — For email authentication.
• SPF record — Authorizes UpdatePilot to send on your behalf.
• Return-path / CNAME — For bounce handling.

Each record shows its type, name, and value. Use the copy button to copy values to your clipboard.

Step 3: Verify

After adding the DNS records, click Check Verification. DNS propagation can take up to 48 hours, but usually completes within a few minutes.

• Pending — Records found but not yet fully propagated.
• Verified — All records confirmed. You're ready to configure your sender.
• Failed — One or more records are missing or incorrect. Double-check your DNS entries.

Step 4: Configure Your Sender

Once your domain is verified:

1. Enter a sender name (e.g., "Jane Smith" or "Acme Inc").
2. Enter the local part of your sender email (e.g., "updates"). This creates updates@yourcompany.com.
3. Click Save Sender.

Your updates will now be sent from this address.

Managing Your Domain

• View domain status and DNS records in Settings > Domain.
• The send step of the update wizard also shows your domain status and lets you fix issues inline.
• To change domains, remove the current one and add a new domain.